im done with dewalt!

[Lloyd Smale]

drill motor burned up and they wont warantee it because i dont have a sales receipt. if i kept every tool reciept id be able to fill the box of my pickup!  first the wanted a date code and serial number and a picture. i sent them all of that then they email me back saying without a receipt (that they didnt even ask for the first time) they cant do anything. all milwaukee from here on! they stand behind there stuff!

[ironglowz]

  I am saddened to hear that, Lloyd. My experience with DeWalt has been good, however I have never had to apply for a warranty.

  My most used DeWalt product has been my angle grinders. I have a couple other brands, but prefer my DeWalt. They are all corded models.

 A couple years ago my son bought me a Rigid brand, battery powered drill/impact combo, which I am well pleased with..