I have a variety of Rugers. Old 77s, #1, 10/22, Red Label, Mini-14 etc. IMHO: they have cleaner lines than most others (including Tikka), are very reliable, all shoot okay and many well, yes their customer service leaves most others behind, and yes sometimes tweaking is needed. They are a solid, and well built American product----don't see too much of that anymore. For the leftys, consider rebarreling. I prefer the older tang safety model 77s, but have never owned the new model.