Author Topic: Question about Encore service? (Read 451 times)

clarkfork · « **on:** November 20, 2004, 07:27:29 PM »

When my new Encore finally came into the gun shop (my first one!), it has 2 small scratch marks (nicks) in the metal on one side of the frame. If I hadn't waited so long for the rifle, I'd have said get me another...........but, I took it anyways. It's nothing that will affect how it shoots - just a aesthetics thing. This is my first T/C, I've never dealt with their service people - would I be outta line asking them to fix it (seeing how I accepted it the way it was)? I'm afraid I'd screw it up more trying to do anything myself.

Redhawk1 · « **Reply #1 on:** November 21, 2004, 01:50:07 AM »

Give them a call and see what they say. Me personally, I don't like my guns marked, but when I hunt, I some how putting a ding in the stock or a small scratch some where on the barrel or action.

New Hampshire · « **Reply #2 on:** November 21, 2004, 12:40:58 PM »

"Character" is what makes guns great. By that "character" should be yours, not the factory. I agree, call em and see what they can do fer ya.
Brian M.

clarkfork · « **Reply #3 on:** December 12, 2004, 01:57:48 AM »

Well........., I called T/C and sent the frame back along with a little note and got it back within 3 weeks all fixed and looking good as new (or better than new in my case!). Great service for me, especially during hunting season and this close to the holidays! :lol:

TnEncore · « **Reply #4 on:** December 12, 2004, 03:25:47 AM »

Glad to hear of the great service you got.