« previous next »
Pages: [1]   Go Down

Author Topic: Foxpro cust service  (Read 797 times)

0 Members and 1 Guest are viewing this topic.

Offline rugerfan.64

  • Trade Count: (12)
  • Contributor
  • ***
  • Posts: 307
Foxpro cust service
« on: November 03, 2011, 02:44:48 PM »
All I can say is this company stands behind their product. Sent it in broke and it comes home fixed. No charge for parts or labor,and all it cost me was shipping back to the factory. They've made a lifelong customer here.
Logged

Offline backstrap

  • Trade Count: (0)
  • A Real Regular
  • ****
  • Posts: 646
  • Gender: Male
Re: Foxpro cust service
« Reply #1 on: November 11, 2011, 01:36:42 PM »
May i ask you how long you have had the call?
Logged
1 shot 1 kill

Offline rugerfan.64

  • Trade Count: (12)
  • Contributor
  • ***
  • Posts: 307
Re: Foxpro cust service
« Reply #2 on: November 11, 2011, 03:26:05 PM »
I really cant say for sure. I am pretty sure its out of warranty tho. I told the customer service guy that when I called,he didnt act like it was a problem tho. Fox Pro gets high marks in my book.
Logged

Offline Swift One

  • Trade Count: (1)
  • A Real Regular
  • ****
  • Posts: 925
  • Gender: Male
Re: Foxpro cust service
« Reply #3 on: December 08, 2011, 07:12:31 AM »
I have had recent interaction with Foxpro Customer Service regarding downloading sounds and they were really top notch.  Seems like very good people to work with and they also have some very good products...
Logged
It's all a hot mess...........

Offline Sourdough

  • Trade Count: (1)
  • Senior Member
  • *****
  • Posts: 8150
  • Gender: Male
Re: Foxpro cust service
« Reply #4 on: December 22, 2011, 05:59:34 PM »
A friend of mine who is a professional Wolf Hunting Guide, swears by Fox Pro.  He has been invited to the factory and given tours.  Also has had visits from company execs here in Alaska.  He uses Fox Pro exclusively.  He is mentioned in the Wolf Hunting article in this months Fur-Fish and Game.

I have an old one, I've had seven or eight years.  Got damaged two years ago.  I am sending it back for repairs and to have new sounds put in.  Sounds they did not have when I bought it.
Logged
Where is old Joe when we really need him?  Alaska Independence    Calling Illegal Immigrants "Undocumented Aliens" is like calling Drug Dealers "Unlicensed Pharmacists"
What Is A Veteran?
A 'Veteran' -- whether active duty, discharged, retired, or reserve -- is someone who, at one point in his life, wrote a blank check made payable to 'The United States of America,' for an amount of 'up to, and including his life.' That is honor, and there are way too many people in this country today who no longer understand that fact.

Offline highwayman

  • Trade Count: (0)
  • Contributor
  • ***
  • Posts: 499
Re: Foxpro cust service
« Reply #5 on: February 17, 2012, 01:43:56 PM »
i sent my caller to them and had 15 new sounds put on it and a new battery holder. they had it back to me within 2 weeks.    great company!!!!!!!
Logged
Pages: [1]   Go Up
« previous next »