How long has Taurus been having problems? If I found a good used Taurus a year or two old would it be of better quality than a new one?
I guess that's a difficult if not impossible question to answer. Being only one person I've seen but a small spectrum of the Taurus production and naturally my opinions are colored by what I see and experience.
I've been reading of some pretty serious problems on forums like this since Taurus started importing guns into the US. The two I had long ago from the early years sure were inaccurate but otherwise looked and functioned OK as I recall. Then they came out with the RB in .454 Casull and most of the early reports on forums were negative but my local dealer was selling them like hot cakes and swore to me he wasn't getting any back or hearing any of the buyers complaining. This is what caused me to buy one and it has been a real winner. Then the RB480 was obtained and it is even better than the .454. Superb really. Then next the two Titanium guns and all was still well with them. This really had me singing the prasies of Taurus guns and I'd personally seen nothing bad from them since the early production days. Reports on forums such as this were turning around and most of the reports seemed positive. But still those drastically negative posts just kept popping up from time to time and I had to wonder. Were they factual reports of bad quality coming out of Taurus or just sour grapes from someone who really didn't like the imported guns and preferred some other brand. More disturbing were the reports I heard of poor customer service when a problem did happen.
So all of this brought me to the next purchase. I had seen the total titanium model 460 being hyped as soon to be available with 6.5" barrel and really wanted one. So I called and asked about availability. Was told they had them and were ready to ship. I ordered one. My dealer said sorry but his distributors say they aren't available. More calls to Taurus and more assurances they do have them in stock. I get this from 2-3 folks I spoke with who should know. More calls to my dealer and he makes more calls to his distributors with the same result.
So I call again and ask for a certain individual I'm told is the person telling the distributors they aren't in stock. Turns out he really is apparently the ONLY person in house who has a clue what they really have in stock. It wasn't available and he didn't have a clue when it would be.
So I order a 12" Model 44 in .44 mag as this is another I'd been wanting also. When it gets here it is junk. Barrel looks like an old black powder gun left without cleaning. Bullets key hole at 25 yards. Back it goes but at Taurus' expense. This impresses me some that they are willing to pay to get it back. After a bit longer delay than I'd like they tell me a new one is on the way. I'm again impressed. All is well between me and Taurus again.
So now I'm told the Model 460 6.5" I've been wanting really is in stock and ready to ship. I order one. This is the single worst one I've had out of box from anyone. It comes to me with the little orange/red plastic disk out of place laying in box. There is a ring around the cylinder. Timing is grossly off. Action feels like it has sand in it. When cocked and ready to fire you can turn the cylinder. I see what I still believe is a manufacturing defect in the top strap of the frame. Looks like a big chunk of the frame is about ready to pop out leaving a deep gouge.
I call and even tho the customer service manage is out I twist the arm of the lady I speak with to again pay to return the gun to them. I get the distinct impression that's NOT normal procedure. They put the gun on the bench to begin checking/repairs or whatever on a Wednesday. On Friday of the following week I'm told it is FIXED. Fixed I say? How. Silence. He thinks cylinder was replaced but the new one now has a ring also. I ask about the defect in top strap. No one there can see it. I ask for a new gun. I'm told I'm not getting one but will get the same one back. To me it is as it was if the cylinder is still ringed and they've not addressed the defect in frame issue. Dunno. I honestly don't want it back.
So what production time period is safe? I dunno. I wouldn't recommend buying one at all unless you can hold it in hand and work the action and examine it closely to see if any of the defects mentioned exist or any other you can see. Be sure to look down that barrel. If your examination reveals no problems and it locks up tightly I'd say that one likely would be OK to buy.
GB