I got my new 500 barrel today and have some ?'s

[Slufoot]

I just got my new 500 S&W barrel and new synthetic forearm back today from H&R.

The forearm doesn't have the sling swivel stud. It's drilled for it but it's not installed.
Is this something you have to order extra or is it supposed to be on the forearm?

The 500 barrel is an extractor model and it has fiber optic sights but the front sights fiber optic rod is broken.

Somehow my receiver got a couple of long scratches, through the blue and into the metal that it didn't have when I shipped it.

Slufoot

[Fred M]

slufoot.
That is really anoying when that happens, poor packing and rough handling
could do it. Was the package damaged? Otherwise you need to make a claim with H&R and send it back again for repair.  Or fix it yourselve and forget a bout it.

[quickdtoo]

Sorry to hear that, they've left the swivel stud off before, they'll send ya one if you ask, but the more important part is getting the frame refinished and reblued, contact them and make arrangements to have it done, have them pay the shipping too, as well as provide a replacement front sight/fiber optic rod.

Tim

[Slufoot]

Thanks for the info guys!
I guess I'll have to wait till Monday to give them a call and see what they will do about these issues.

GOOD SHOOTING!
Slufoot

[Jimbo47]

They'll probably replace or repair everything but you really shouldn't have to do it.

I know good help is hard to get, but poor handling or packing isn't acceptable, and I'd be sure to tell them in a nice way you don't appreciate having to send it back.

I've read a few post about this so it's not a one time problem from what I've seen!   

What's going on over there anyway?......Tag it, and toss it, seems to be their motto!

Hope the new ownership gets a handle on it.   Rant over!