Mac,
You do like to try and pick a fight, don't you? Sorry, I'm not going to take the bait.
Maybe the gory details would help your comprehension:
Cosmetic: August 2000. Purchased a NIB BPS 12 ga from a store in town. Coincedentally, the same sales person that is a de facto part of the discussion is working there. A major blemish on the reciever had been covered up with black goo. I didn't find it until I wiped it away after purchase with Hoppe's. I still have the shotgun, blemish and all.
Mechanical:
2002 - A new M-70 had to send it back to the factory for adjustment as the ejector was shaving brass from the cases. $$$ out of my pocket to ship for repair.
2004 - Same deal with a new M-70 Featherweight. These two were not purchased from Bear Mountain. More money out of my pocket to ship to the factory for repair.
Each of these were purchased at separate, different retailers. Absolutely beautiful firearms, no cosmetic defects at all, even after thoroughly cleaning it when I get home.
Cosmetic: 6/06 Purchased a used 20 ga. Rem. 1100 from the same store and same individual as the BPS. This time, wiped down the firearm with a rag for a close inspection re: the BPS. Figured that would eliminate any problems. Can't find anything, until I get it home and strip the gun. Gunscrubber reveals more cosmetic defects concealed by the black goo. What is this stuff??? Eventually sold the gun for other reasons.
Mechanical and Cosmetic: 12/06. I receive a Marlin 39A as a gift, purchased from Bear Mountain. Sales person in question isn't there (yet). The person who gives it to me is an incredibly loving and wonderful person (my wife), but not experienced in firearms. The muzzle looks like it has been peened with a punch, with the crown edge of the bore dented. Also numerous scrapes and gouges on the receiver, down past the bluing to where white metal is showing. Not wanting to bother Bear Mountain, I contact Marlin directly and send it back for repair. Received a new barrel and a re-bluing on the rifle. It shoots like a dream, but I am out more $$ for shipping charges. Again, Bear Mountain knows nothing of this.
Cosmetic: 2/07. For lengthy reasons I won't go into - predation problems in an area I am working in - I need a 44 Mag. Order one through Bear Mountain. The sales person in question is now working for this store (what is he doing, following me around? Can't get rid of the guy!). A new Ruger stainless Super Blackhawk is ordered. When it comes in, it is badly scratched on the barrel and on the frame around the cylinder. At this point, a trend is present. I point out the problems, refuse this firearm and ask nicely have them get a different one from the distributor. They are begrudging about doing this. The sales persons mysterious "goo" had showed up again, and he tried to conceal the scratches.
Mechanical: 4/07. After my field work is completed, per the instruction booklet provided by Ruger, I completely strip the 44 Mag and clean it. The simple act un-screwing the trigger guard screw that holds in the loading gate rips the cast threaded block out of the frame. Upon comparison with a new screw from Ruger, it is apparent that they installed the wrong screw in the first place, causing the damage to the revolver. Take it to Bear Mountain, and I ask them to ship it to Ruger for me, as it is a revolver and not a long gun and this process is more cumbersome (and expensive)than shipping the Marlin was. They happily said sure, but told me that since the distributor granted a "Lifetime Guarantee" on there firearms, I should send it to them. O.K., whatever you say... a new Magnum was in my hands in May. Works great, shoots fine.
Cosmetic: June 07. For reasons that aren't pertinent I decide on a Ruger Hawkeye 7mm-08 for a lesser-recoil rifle. Order it through Bear Mountain on-line because I really like the price, putting down a deposit with a credit card. Now well-experienced, I figured I could work around any other "problems". I anxiously await the delivery of the weapon. It comes in... guess who is behind the counter, guess who received in the rifle, and guess who now
won't open the box to show me the firearm? After going through the background check (haven't paid the remainder yet), I have to practically demand to see the weapon before I leave the store. At this point, I am mistrustful. Once open, I ask for a rag to wipe the weapon down with. Our sales person in question says that they don't have anything like that behind the counter.

(Come on , this a gun store!) I ask again, telling him that I am not leaving with the gun or paying for the rest of it until I do so. He unhappily goes and gets a rag and a can of WinOil.
The wipe down not only reveals a blemish to the matte blue finish (I could have lived with that), but also a scratch and ding in the barrel that is down to bare metal that is reminiscent of the Marlin 39A. He sees them and agrees, but tells me that I should accept this and be happy with a scratched and dented NIB firearm. With the history that this individual has in hiding defects in mind, I nicely ask him to take the firearm back, and get another one from the distributor. He agrees, but isn't happy.
Next Day... I call in the afternoon to find out how the "swap" went. Salesperson has decided not to exchange the firearm, telling me that there is nothing wrong with the rifle (when he agreed that there was the previous afternoon), that I had better take this one or find someone else to do business with.

Apparently said sales person and the store owner are upset about the whole revolver problem. News to me, I thought this had been resolved. I am told that I should not have cleaned the 44 Mag (

), let alone disassembled it, that I am being picky (maybe, but at this point, can you blame me?), and that I am generally a horrible person. Never once do I raise my voice to this individual, who is now ranting over the phone. When he calms down enough from going off on me, I ask him if he realizes he is ruining a 20 year business relationship with the store (I have been purchasing ammo, guns and cleaing supplys from Bear Mountain since at least 1987). He calms down a little and offers that I can then come in to the store and purchase anything off the rack, but he won't order anything else. After literally having my backside chewed out for more than 20 minutes by this guy - who I am beginning to question his mental stability - I will no longer set foot in the store. Ever. I tell him no, please give me my money back. He said I would have to wait a week to ten days for a check to be cut (hey, didn't I use a credit card on the purchase???). I say fine, I am a patient person and will do so. End of conversation.
Next day... I call him back, and ask same sales person to refund it on my card. A very contrite individual says sure, no problem, and is there anything else he can do. (Don't get me started on
that one.) Two days later I see the refund on my online statement.
72 hours later, my wife and I go to the new Bass Pro Shop that opened up. I am looking for another 7mm-08. None are in stock, and it will be a while before they get any in. Meanwhile, I spy a Browning Citori 525 Field in a 12 ga. in the rack. The price is cheaper than anything I have ever seen. It was love at first site (don't tell my wife, please!). I begin to consider the possibilities...hmmm, how well would that work with my 7/8 oz reduced recoil loads on quail? I went back the next day and bought it. I am still in the market for a 7mm-08, and am working with a guy at another store to bring one or two in for consideration. Ruger isn't a problem in getting one, but Browning won't have any available until late August.
Now, after this lengthy post, do you see why I tried to condense things? Maybe I should not have referred to the questioned rifle as a POS in my first post. Maybe I should have. That does not mean I consider all American rifles to be a POS; I don't. Now having the "full" story, you can understand my position of dealing with an unscrupulous sales person that I have been trying to avoid for a quite a few years. All of this, considering the duration of the trend, led me to the question of whether or not anyone else is seeing a decline in quality of Amercian-made firerms (a la the American auto industry) and the retail sector that goes with it. I think I have a point.
There is no "dead fish". There was no "alterior motive". There was no "changing my mind" before I got to the store. I do resent the implications of what has been said here. Those individuals can go ...well, this is a family forum, isn't it?