Author Topic: Repair  (Read 317 times)

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Offline chipmunk

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Repair
« on: September 16, 2009, 12:39:54 PM »
I have a brand new tamer 20 that refuses to eject 1 in every 5-6 shells.  (more info in the shotgun forum)  It will soon be going off to H&R for repair.  I called in Monday and actually had a pretty good experience which is surprising because I usually have problems with just about everyone's CS.  I got put on hold immediately, but in about 6 minutes later someone picked up.  While this could be better, I have had much worse.  The lady was helpful although she must have been very tired since she yawned 10-15 times throughout the conversation.  I told her my problem and she immediately asked if I had cleaned the gun well before firing it and then if I had tried different ammo.  She then asked my zip and said she was looking to see if there was a local repair shop.  I didn't know that they did that.   Anyway, when no shop was found she said they would send me a label.  I figured I would have to ask for that.  She got all my info and told me I'd be getting a label in 4-5 days.


 I got my label today so it will be going in the mail tomorrow.  Any wagers on when I get it back?  I'm hoping to get it by squirrel season (October 10)   Should be a pretty easy goal but we will see.

I'm going to keep updating this page as I go through the process.  I will post a nice review on the Ilion poll when I get done.