Very seldom use the self check out, maybe if I only have 1 or 2 items. And 99% of the time, pay cash, hate to use a card. One time sticks out thou, few years back. Only a couple check outs were open,Kroger store, but didn't look to busy. Got in line, but went slow. When the person in front of me got close, and I started to unload, seen the clerk had a phone up to his ear, and talking. When I heard him talking, and it had nothing to do with the a price check or business related, really pi**ed me off, and in a rather loud voice said, REALLY, which got the attention of everybody within 20 or so feet. The clerk looked at me, and I politely said, ''Are you getting paid to talk or work''. Almost immediately, must have been his boss stepped in, apologized, and took over checking everyone out. One person behind me said thank you. All I did was give the new check out person a disgusting look. Should have been doing his job and kept the kid off the phone while working.